When you have an appointment every effort should be made to get your vehicle in on time. I watched my vehicle sat outside for more than an hour prior to it getting service. I’m an aircraft mechanic I could have had my oil changed in 15 minutes or less. And not having enough specialized mechanic is not the answer I want to hear, simply get more trained. Thanks
I am in the market for 2 new cars in the next year or so. Currently we have 2 Chevrolet Traverses. The service was fine but the pricing on labor was ridiculous. I don't understand why it costs over $200 an hour for labor. I simply cannot afford that type of service and will have to look elsewhere when considering my next car.