Jim was great even when we switched from the black truck to the silver truck at the very last minute it wasn't a problem! They had the truck in stock and the internet manager Debbie was spot on with everything. Everyone was helpful and courteous. Couldnt have been more pleasant.
From the minute I walked in the door it was an experience like no other. I was warmly greeted by everyone and asked if I needed assistance. I was never once pressured or felt like anyone was over my shoulder ,the whole time I was looking at vehicles. The staff is completely knowledgeable about the vehicles and answered any and all questions I had. When I finally found the vehicle I wanted, out of a wonderful variety I had to choose from, my sales person, Orlando, was completely honest and forth coming about all of my options. He helped me get a phenomenal deal and when it comes down to it that is what we are all looking for. Orlando was a top of the line salesman that I would recommend to ANYONE. The managers were all wonderful as well. I will definitely be taking all of my business there for all of my families needs. I thank all of the wonderful staff for making me feel like I was part of the family.
From the moment I walked into the dealership to the moment I drove off with my brand new car everyone that worked in the dealership made my experience amazing. I would like to thank the team, that seem more like a family.
I do not appreciate being hounded by the sales department when I brought my vehicle in for servicing especially by someone from the sales department calling me and leaving a message on my phone stating they wanted to check with me about my appointment and when I called the individual back she asked me if I wanted to have my vehicle appraised. If I was interested in a new car I would have visited the sales department and not had my car serviced.
I dropped the car off for a routine service and a recall on seat belt pretensioners at 8am. I received a call at 11am indicating that my car was ready. The only thing that would be a nice touch would be to wash the car before returning it to the customer and have the tech remove the paper floor mats used during service.