Confirmed Service Customer
On Monday I dropped my car for my tire and wipers. Both were covered under warranty. However, my wipers were not in stock so they were ordered. On Wednesday I got a call saying they were in and to schedule an appointment the girl that called stated I can only book Mon-Thurs. I chose Monday at 4 she said she didn't know if it could be done because it was an hour appointment. I was transferred to service no one answered. I called back on Friday finally spoke to someone to see if I could just pick the wipers up because with my schedule lits hard to get to the dealership and wait a hour for a 2 minute service. I went in Saturday to pick them up and was told to pick them up from parts. Parts tell me to go to the cashier to pay for them I stated they are covered under warranty then I learned that they had to be put on by the dealership. So I went to service and Ryan was nice and helpful he had me in and out. Which I was grateful for because I was in a rush and had other things to do.
Evongelon E.
MOORESTOWN,
NJ
Business Response
We're happy you found our staff to be so helpful during your experience here at Mall Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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