374 Reviews Found
Confirmed Service Customer
Where everybody knows you by first name , you know that they are doing something rightā¼ļøKeep up the good work . The greeting upon arrival was impressive .
Cynthia H.
BURLINGTON
Business Response
Cynthia, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Initial drop off for service was waiting to be helped while desk personnel had me wait while he finished his paperwork and subsequently took a incoming phone while I stood there until other intake person Brian observed this and helped me. Upon picking up my vehicle the lady up front instructed me to go back to the rear and retrieve my own invoice and bring it back to her just so I could pay. I felt that this is or was a lazy practice to have your customer complete. The issue on my truck was corrected however I had to call several times for updates on diagnostics with very little updates in an almost two weeks.
Michael W.
WEST BERLIN
Business Response
Michael, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager at (844) 845-5669 so we can make your experience a positive one.
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Confirmed Service Customer
very friendly very fast service.super efficient work was completed on time.I was happy and will return.
Joseph M.
MAPLE SHADE
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Fantastic customer service from Jim and Orlando! Cheers.
Nancy H.
CHERRY HILL
Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Mall Chevrolet, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
No problem at all and everyone was so polite
Karen P.
PHILADELPHIA
Business Response
Karen, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
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Business Response
Larry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
A service was performed without prior notification.
Michelle G.
EWING
Business Response
Michelle, we appreciate you taking the time to leave us this feedback. Please contact us at (844) 845-5669 so we can work with you to make this right.
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Confirmed Service Customer
As usual all services performed on my vehicle were completed by a very professional group of people. My vehicle required many services that took about 6 hours to complete. $1667 seems to be a lot of money for labor. Maybe Iām out of touch with the labor market today.
Leonard B.
ATCO
Business Response
Leonard, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (844) 845-5669 so we can assist you further.
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Business Response
Jerome, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
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Business Response
Jennifer, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Excellent experience once again with my salesman Jordan and his manager Jim Wagner!!! They had everything ready when I got there which is important to me because I am very busy!!
Frank P.
MARLTON
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Well, I went with the intention to sell my car, or at least staying sewhere in the same range of payment.... even though I got out with a newer car, I'm not happy about. Even that I like the car I end up with something that I didn't want, and at this point it is what it is.
Nancy M.
PHILADELPHIA
Business Response
Nancy, thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (844) 845-5669 when you have an opportunity, and we will be more than happy to try and turn your experience around.
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Confirmed Service Customer
Andre, one of your sales agent was good to deal with.
Fekathlee C.
SEWELL
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Sales Customer
It was excellent, I felt supported by the entire staff
Kerryann P.
CAMDEN
Business Response
Kerryann, thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Mitchell, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Leslie, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Lucy, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.
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Confirmed Service Customer
Everyone at this dealership are friendly. If the person youāre talking to cannot answer a question they will get you to the person that can.
Milagros R.
CAMDEN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mall Chevrolet, INC. and we hope to see you again soon!
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Confirmed Sales Customer
Very professional, very helpful and pleasant experience to purchase my new Chevy Trax
Zenon D.
CHERRY HILL
Business Response
Zenon, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Lisa, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!