872 Reviews Found
Confirmed Service Customer
The service dept has always been good to me except this time they did not switch the tires in the computer after rotating them with my oil change two of the valve stem caps were missing and the hub cap fell off When I told the service dept they shrugged their shoulders There was a recall on my vehicle which mall Chevrolet said was fine but after driving to Tampa because my mom passed away I needed another oil change and the dealership in Tampa told me that the recall needed to be fixed I dont like to be lied to and I might take my business from mall Chevrolet elsewhere
Richard B.
PHILADELPHIA
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (856) 254-2370 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Overall it was a good experience. Pricing was fair. Only think that is annoying is that all mirrors and seat were moved In the truck but I get it
Mike C.
RIVERTON
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
had a recall on my car made app came in and they got me out in a very short time
Dominic L.
GLOUCESTER CITY
Business Response
Hello, thank you for the 5 stars. It's great to hear we could get you in and out within a timely manner. If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Everytime i bring my car in for a oil change or any service I am treated with the up most respect..
Antoinette W.
BLACKWOOD
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
I recieved a receipt stating that the trim on my door was taken care of. Before I left, I checked. IT WAS NEVER TOUCHED. While I was sitting and waiting again for it to be fixed, the phone rang and the service guy went and told the other service rep that he had a call. The person who had a call, standing there doing nothing, states, "tell him I'm in a meeting." Yeah, didn't look like a meeting to me and the other rep. Now I'm wondering was my oil actually changed and my tired rotated. Makes me wonder.
Ron M.
BELLMAWR
Business Response
Hi, we truly appreciate your honest feedback. We are disappointed to hear that your experience was not a positive one. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mall Chevrolet!
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Business Response
We appreciate your positive review about your recent experience with us! We look forward to your next visit. Take care!
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Confirmed Service Customer
It was great. They ran into and problem that wasn’t expected but was able to fix it in a couple of days
Samantha L.
GLENDORA
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Mall Chevrolet. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
My experience was great. Rowland and the rest of the staff did everything they could to make the progress of buying a new SUV stress free. I will definitely be back for my next vehicle.
Alexis N.
WEST BERLIN
Business Response
Wow, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
I had my tires replaced;however, the tires I was told I was getting were not the model tires I received. In addition, I was told it would take no more than 1.5 hours yet I was there for 3.5 hours.
Derek G.
MOUNT LAUREL
Business Response
Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.
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Confirmed Service Customer
Everyone there where friendly, kind, and helpful.
Argyro G.
PENNSAUKEN
Business Response
Thank you for choosing Mall Chevrolet as your first choice for all your automotive needs! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hello, we're happy to hear we provided you with prompt service. We hope to be of service to you again in the future. Best wishes, Mall Chevrolet
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Confirmed Sales Customer
I was sold a NEW car with multiple defects and have no other option to trade it out. Im stuck with it
Oasya T.
LEXINGTON
Business Response
Hello, it is discouraging to hear that you had anything less than a stellar experience with us. We'd like to address your concerns and work with you to resolve this situation. Please contact our manager at (856) 254-2370 and we will do our best to turn your experience around. We hope to hear from you soon.
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Confirmed Sales Customer
I have bought multiple cars here and always a good experience My salesman Dan Reilly is the best in the business
Brian H.
MOUNT LAUREL
Business Response
Thank you for choosing Mall Chevrolet as your first choice for all your automotive needs! We sincerely value your repeat business and look forward to your next visit. Drive safe!
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Confirmed Service Customer
I had a transmission issue with my 2018 Camaro SS. I brought it in for service and they were able to fix the issue. It was all covered under warranty so I didn't even have to pay a dime.
Eric A.
VOORHEES
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, thanks for the high star rating! Your feedback gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else.
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Confirmed Sales Customer
Dustin Y. helped me get the truck i wanted no pressure.
Felix S.
BENSALEM
Business Response
Hello, we are proud we could deliver a pressure free experience for you. We sincerely value your business and hope you enjoy your new truck. Take care!
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Confirmed Service Customer
my oil light came on, I went right to Chevrolet dealership, I did not have an appointment, they took me right in. they not only changed my oil, they checked my other fluids, tires, and something that had a recall, an all was good, they were very professional with the whole situation, I will always go the them and tell others about it, we are a Chevrolet family my daughter, grand son, and husband, all do our car shopping there. and we will continue, never a problem, from the sales people to the auto shop all are very professional gentlemen and ladies. thank you,
Richard R.
PENNSAUKEN
Business Response
Thank you for choosing Mall Chevrolet as your first choice for all your automotive needs! We sincerely value your repeat business and look forward to your next visit! Take care!
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again in the future. Best wishes, Mall Chevrolet
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Confirmed Service Customer
I made an appt for an oil change and ended waiting for a hour. I am not sure the reason for an appt when the wait is going to be a hour.
Tarrah C.
PENNSAUKEN
Business Response
Hello, thank you for taking the time to let us know how we did. We regret to hear your service visit took longer than expected. We'd like the opportunity to turn your experience around. Please reach out to us at (856) 254-2370 at your earliest convenience to discuss how we can turn this experience into a positive one. We hope to hear from you soon.