466 Reviews Found
Confirmed Service Customer
Appt at 11:30 for oil change. Told 1 to 1 1/2 hours. Returned at 1:30. Not ready yet. 2 p.m. came around. Had to cancel a 2:30 cardiology appt in Philly. Car ready at 2:15. That's 2 hours 45 minutes. Much too long
Mark H.
AUDUBON
Business Response
Mark, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (844) 845-5669 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Not enough communication from the service department about my vehicle and the things it needed
Darnell W.
PENNSAUKEN
Business Response
Darnell, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (844) 845-5669 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Stephen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I was in and out of there, so fast, I didn't have time to get bored!
Vincent H.
WOOLWICH TWP
Business Response
Vincent, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Pleasant experience. Very efficient and professional
Amy F.
PENNSAUKEN
Business Response
Amy, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Sales rep Daniel Trinidad was friendly, knowledgeable, professional and able to answer my questions and show me options. Want to mention the other professionals that were instrumental on the transaction, Mike Brault and Alex Nuzzi. Both knowledgeable and friendly. I had a good experience with Mall Chevrolet.
Linda B.
MOORESTOWN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mall Chevrolet, INC. and we hope to see you again soon!
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Business Response
Tom, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
When I called Mall Chevy on 10/25/23, I was in a Panic because the day before I had gone to a Sunoco Station for gas and had them check my oil. I didn't even need a quart. In-the-meantime I was driving everywhere that day when I noticed my car was smoking so I stopped at my girlfriends and when we opened the hood, we noticed that the cap was never put back on and oil was everywhere! I called Mall Chevy the next morning and explained to Michael Zamagni, Service Advisor and he told me to come right in and the Mechanics knew what they were dealing with! When I got my 2016 Chevy Malibu back, the Mechanics had Sprayed down the Engine Bay and then did a complete Oil Change with all the extras they perform at a very reasonable Price! All I can say to the Manager of this Great Team is "DOUBLE KUDOS"!!!!
Judith A.
HADDONFIELD
Business Response
Judith, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
We were pleased with the vehicle. However, did not appreciate the fact that on line we found the price of the vehicle to be listed at $68,000. When we got there it was $80,000. We were ready to walk away. But miraculously, the manager dropped the price the the on-line price. The added fees according to salesman was because of the high demand of the vehicle. I am all for companies making money. However this was outrageous.
John K.
VINELAND
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (844) 845-5669 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Very professional. I purchased a new Tahoe and had my oil changed. I also had splash guards installed on front and rear. In and out in a reasonable amount of time. Clean waiting area with coffee. Pleased with the service I received.
Faustina H.
SICKLERVILLE
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Angelo, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you, and have a fantastic day!
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Confirmed Service Customer
The work was good. The service rep had a bad attitude.
Jonathan L.
SOMERDALE
Business Response
Jonathan, we appreciate you taking the time to leave us this feedback. Here at Mall Chevrolet, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (844) 845-5669 to discuss ways we can better serve you in the future.
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Business Response
Lisa, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Weyman, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
Lauren, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
I have been coming to Mall Chevy for years. I always have a great experience. And the only salesman I ever dealt with is Ben! He’s just the best!
Amy S.
PHILADELPHIA
Business Response
Amy, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Fallon, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Always fast service when I bring my truck in for service very friendly staff Especially Jim Borgman
Phillip G.
MAPLE SHADE
Business Response
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mall Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!