Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mall Chevrolet, Inc.! If you have any further questions, please give us a call. We're always happy to help!
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care!
I was convinced you could get me a truck from Buffalo and I gave a 1000 deposit on a Sat. I never heard from anyone on Monday and I reached out of Tuesday and found out the truck was a demo and no longer available. I was then told I had to buy a truck from you since I put the down payment down. I felt pressured to do so and luckily you found a simalar truck so I went with it. Then of course the payment changed as I was signing and I got stuck 20.00 higher in payment when you had my SS# and permission to run credit the entire week. I feel a little bait and switched and feel like I should have been given something in return for the trouble and the much higher payment. The whole process was kind of shifty. Perhaps an offer to give me a upgraded floor matts or rear cargo cover or bend extender would have been nice.
Hi, thank you for reaching out to us. We regret to hear about the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (856) 254-2370 so we can work towards a resolution. Take care!
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mike P was easy to work with, nice and knowledgeable. Only suggestion would be to focus on one customer at a time. Secondly.... they have made use of technology relative to buying a home or signing for a refinance on a home. I would like to see some dealers move away from pen and paper and use more of an electronic approach as it saves trees and speeds up the process. But all in all good experience and we are happy with our purchase.
Visiting the Mall dealership was so efficient and helpful and the staff was so nice. I was very stressed and they took care everything for me and explained in detail. I was in and out in two hours and that includes the time for them to diagnose the issues and replace everything faulty, which they had in stock!
Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I run into issues with this dealership in the past. But they've always been pretty good about finding a way to fix them. yesterday I brought my car in for a few simple things and they found a lot of problems. But they worked with me and even gave me a discount on the work.
It was great love my new traverse. Regin the sales man was great at his job he explained everything well and made sure i understood and and did not pressure me into buying. The finance guy was also good explaining everything as i was signing. You guys have a great staff
Hi, we're happy you found our staff to be so supportive during your experience here at Mall Chevrolet, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi there, we are very happy to have provided you with such a positive experience! It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mall Chevrolet, Inc.. Please don't hesitate to reach out if there's anything additional we can do for you.