I was sent a $50.00 Reward coupon for any service at Mall Chevrolet. I made an appointment for an Oil Change. I lost the Coupon. Brian met me 1/2 way and gave me a $25.00 coupon off of my Oil Change. Now that is true CUSTOMER SERVICE.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (856) 254-2370 to discuss your concerns, as your satisfaction is of utmost importance to us.
I was having my cars serviced at Barlow Chevy in Delran, but I have since changed to have my cars serviced at Mall Chevy. This happened because Barlow was booked on a day I had free to have my oil changed, and Mall was more than flexible and told me to bring it over and they will fit me in which they did. I have been having my service done on my Traverse, Equinox and Impala since.
I was in for an oil change which I believed would be of no cost. I purchased my vehicle in Dr. of 2017 and told I received a free oil change for two years (2019). I was instead told that expired in Oct 2018 and I would be charged. Clearly that is not two years or two oil changed as explained. The oil change received on 12/29/18 would have been my second oil change.