901 Reviews Found
Confirmed Service Customer
Andy the service advisor is a very nice man.
Richard D.
HADDON HEIGHTS
Business Response
Our staff is commit Thank you again for choosing Mall Chevrolet and we hope to see you again. ted to providing each of our clients with the best automotive experience!
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Confirmed Service Customer
This is the third vehicle that I have gotten from you and I am once again glad I did.
Cheo W.
CHERRY HILL
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mall Chevrolet and we hope to see you again.
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Confirmed Service Customer
My experience at mall Chevrolet is excellent
James R.
PHILADELPHIA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mall Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
unlike other shops , mall chevrolet diagnoses and repairs a problem correctly the first time.
Richard B.
MAPLE SHADE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mall Chevrolet and we hope to see you again.
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Confirmed Service Customer
Service was fast and the representative very nice
Deborah V.
HADDONFIELD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mall Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
Simple oil change that started with a text from the dealership, triggered by an OnStar Report that the oil was low and if I’d like to make an appointment. 2 texts later and the appointment was scheduled. Super convenient, great service, and complete work.
Christopher M.
MERCHANTVILLE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Mall Chevrolet and we hope to see you again.
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Confirmed Service Customer
Customer service is seriously lacking. People sound more bothered that you ask questions than not. I’d only come for convenience, but the lazy, attitudes in the service department Needs to change.
Shanique W.
CAMDEN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (856) 254-2370 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Poor quality and customer service; had to return my vehicle the next day after having over $1200 woth of work done because the car was running worse than prior to the work being done; was then told my battery needed to be replaced and could be done for $320. After having to miss work & getting a 2nd opinion, it turns out the battery was not the issue, but rather the way everything was reassembled after the original work was done. Lastly, after voicing my concerns, everything was handled very non-chalantly by both the service guy and the manager without any immediate offer to redeem themselves. Trust in this dealership has definitely been lost :(
Evelyn D.
PENNSAUKEN
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (856) 254-2370 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
completely satisfied with the with the service department.
Robert P.
LUMBERTON
Business Response
Hello, we’re happy to hear you are satisfied with the service we provided. We sincerely thank you for the positive feedback and look forward to seeing you again! Take care!
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Confirmed Service Customer
Quick but thorough. Absolutely the best mechanics visit ever.
John K.
CHERRY HILL
Business Response
Hello, thanks for your wonderful feedback and star rating. We're always here to provide quick and quality service! Have a good day!
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Confirmed Service Customer
It was ok prices just always on the high side
Jacquetta H.
COLLINGSWOOD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mall Chevrolet and we hope to see you again soon!
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Confirmed Service Customer
I love Mall Chevrolet. I will recommend this dealership to everyone. Staff are friendly, knowledgeable and very helpful.
Jamella S.
PHILADELPHIA
Business Response
We always strive to deliver the best service experience so we are delighted to see your review! Feel free to reach out to us if you ever need anything else. Have a fantastic day!
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Confirmed Service Customer
Great customer service , always gets me in and out
Tarajee P.
CHERRY HILL
Business Response
We set high expectations for ourselves so it's gratifying to see you had a positive experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!
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Business Response
We always strive to deliver the best service experience so we are delighted to see your review! Feel free to reach out to us if you ever need anything else. Have a fantastic day!
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Confirmed Service Customer
Car appointment on 1/16/20 for intermittent radio problem. I was advised tech would need more time to troubleshoot. Service told me the diagnosis and repair would not be covered by my extended warranty. Diagnosis could take 2-3 hrs. more and cost $ 650.00 plus whatever parts were needed. I disputed this with service and had them check again. Received a call a while later that it was covered. New antenna was not in stock. Wrong antenna arrived on 1/17/20. Another antenna was ordered to be installed on 1/18/20. Antenna received was not correct and needed to be reordered. Service was completed on 1/20/20. I had to call the dealer each day for updates. Service did not call me. A total of 4 days without the car for replacement of a defective antenna.
Eugene L.
PHILADELPHIA
Business Response
Thank you for your honest feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (856) 254-2370 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you soon. Take care!
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Confirmed Sales Customer
Great experience the staff was very helpful with me,I would recommend others to give them a call I left happy in a new car.
Johnny B.
PHILADELPHIA
Business Response
We're so glad to hear that we could provide you with a five star service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!
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Business Response
We set high expectations for ourselves so it's gratifying to see you had a positive experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!
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Business Response
We're so happy to hear that you had a great experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!
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Business Response
We're so glad to hear that we could provide you with a positive service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mall Chevrolet. We hope to be of service to you again in the future!