396 Reviews Found
Confirmed Service Customer
The was the fastest, and good service I have ever received, Thank you! But one concern I have is that I had a check engine light. Something along the line about engine reduce power, or something. The light went out after about 3 start ups. I was informed that if it is not under warranty I would have to pay $175 diagnostic fee. I thought everything was under warranty, because I only have 21,000 miles on the vehicle. Can you please verify me of why that is so?
Harlan J.
PHILADELPHIA
Business Response
Harlan, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (844) 845-5669 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Angelo, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Jerome, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Everyone is always nice and friendly and helps u get the car that u really wants
Deborah W.
PHILADELPHIA
Business Response
Deborah, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Glenn, we always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Mall Chevrolet, INC.
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Confirmed Service Customer
This was the fastest service Iāve had from mall Chevrolet , the staff is always respectful and great to make sure my vehicle stays up to standard
Anthony M.
CLEMENTON
Business Response
Thank you for choosing Mall Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Our salesman (Rowland) has always made us feel good about our decisions and so far has not been wrong. He takes the time to explain and always ready to answer questions. We have always had good experiences at Mall Chev
Beverly D.
PENNSAUKEN
Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Mall Chevrolet, INC.! We look forward to your next visit! Take care!
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Confirmed Service Customer
The service team is always friendly and take care of me.
Kenneth B.
SICKLERVILLE
Business Response
Kenneth, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
The staff was very thorough and efficient
Christopher H.
PENNSAUKEN
Business Response
Christopher, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Kathleen, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Sales Customer
Sal my salesman was amazing. Very informative and helpful. When it came to the price of the 2023 leftover. Thereās was 3 prices for the same vehicle. There was an Internet price, there was a sticker price and then there was the MSRP. My deduction was taken off is the highest price. Why have lower prices if you only are going to charge your new customers the higher price. This is going to insure the customer will not return for future purchases. I was then offered a service plan that my rewards would pay for but when it came to the payment process, there was a glitch. It appears that no matter how high the customers credit score, you will charge what makes you the most money. The MSRP is a suggested manufacture retail price not what have should been charged as the sticker price and the Internet prices were both lower.
Stephanie B.
PALMYRA
Business Response
Stephanie, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (844) 845-5669.
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Confirmed Service Customer
Me gustĆ³ el trabajo que hicieron los chicos hicieron cambio de aceite rotaron las llantas quedĆ³ bien todo gracias
Samuel M.
LINDENWOLD
Business Response
Samuel, gracias! Ā”Siempre queremos recibir noticias de nuestros clientes y nos alegra que haya tenido una experiencia tan positiva con nosotros! Esperamos poder servirle nuevamente en el futuro. Los mejores deseos, Centro Comercial Chevrolet, INC.
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Business Response
Reinaldo, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Confirmed Service Customer
Everyone was so nice and personable. Really tried to help meet our requests and spent the needed time with us
Taylor D.
BOOTHWYN
Business Response
Taylor, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Confirmed Service Customer
I am still waiting on the SUV to be serviced
Kendall S.
PHILADELPHIA
Business Response
Kendall, we appreciate you taking the time to leave us this feedback. Please contact us at (844) 845-5669 so we can work with you to make this right.
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Confirmed Sales Customer
Worked with Ben to purchase a new car, and as always, Ben was a pleasure to deal with and he was helpful in supporting us as we made a decision on a car.
Scott H.
MEDFORD
Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Mall Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Where everybody knows you by first name , you know that they are doing something rightā¼ļøKeep up the good work . The greeting upon arrival was impressive .
Cynthia H.
BURLINGTON
Business Response
Cynthia, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Initial drop off for service was waiting to be helped while desk personnel had me wait while he finished his paperwork and subsequently took a incoming phone while I stood there until other intake person Brian observed this and helped me. Upon picking up my vehicle the lady up front instructed me to go back to the rear and retrieve my own invoice and bring it back to her just so I could pay. I felt that this is or was a lazy practice to have your customer complete. The issue on my truck was corrected however I had to call several times for updates on diagnostics with very little updates in an almost two weeks.
Michael W.
WEST BERLIN
Business Response
Michael, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager at (844) 845-5669 so we can make your experience a positive one.
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Confirmed Service Customer
very friendly very fast service.super efficient work was completed on time.I was happy and will return.
Joseph M.
MAPLE SHADE
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!