Confirmed Service Customer
Bought my 2021 Traverse off lease. The service department SUPPOSEDLY certified it, yet 3 weeks (to the day) the alternator and battery went bad, vehicle had to be towed into the shop.. and of course, the battery wasnāt covered, even tho the vehicle was supposedly certified 3 weeks prior. $570 later - oh and 4 days to do the repairs
Mike S.
PHILADELPHIA,
PA
Business Response
Mike, thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Mall Chevrolet, INC. (844) 845-5669
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