381 Reviews Found
Business Response
Colleen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Purchased 13 vehicles from mall chevy . Ben, Craig were the best Will not go anywhere else Professional,,kind, understanding
Kathleen F.
PHILADELPHIA
Business Response
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Nothing too say,every time I bring car in ,excellent service,and service writers
Janis D.
STRATFORD
Business Response
Janis, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
We were interested in buying our car by phone and/or online and had a great experience working with our salesperson, Edwin Ortiz. He was able to get us to a price point that worked and we were able to exchange documentation easily.
Timothy C.
SICKLERVILLE
Business Response
Timothy, we're happy you found Edwin to be so supportive during your experience here at Mall Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Satisfied, Sales Rep was very helpful and Friendly makeing it a pleasurable experience
William D.
MOUNT LAUREL
Business Response
William, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everyone was helpful and patient. Work was done on time and seems to be good quality.
Steven V.
BELLMAWR
Business Response
Steven, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Was expecting to have my Car washed and vacuumed after they serviced it. The dealership before CHEVY always did it as a complimentary service. Just that alone makes a difference to me. I am a senior and that is a plus for me.
Patte M.
RUNNEMEDE
Business Response
We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (844) 845-5669.
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Business Response
Nicholas, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Business Response
William, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I have been taking my vehicle to Mall Chevy for maintenance for 2 years and have been happy with the service I have received. When I went for an oil change yesterday I received a call that my rear tow links needed to be replaced, on a vehicle that only has about 38,000 miles on it. We called a family friend that is a trusted mechanic to take a second look and he said they look fine, no need for replacement. My warranty that would have covered this expired a month ago which also seems a bit coincidental. I feel as though I have now lost trust in the service department at Mall Chevy for recommending a service to the tune of $700 that was not needed.
Chelsea B.
CHERRY HILL
Business Response
Chelsea, thank you for taking the time to leave us your honest feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (844) 845-5669. We look forward to hearing from you.
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Confirmed Service Customer
I was led to believe that all four brakes were to be replaced, instead only the rear brakes were replaced for an extremely high price.
Thomas R.
AUDUBON
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (844) 845-5669 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Bought my 2021 Traverse off lease. The service department SUPPOSEDLY certified it, yet 3 weeks (to the day) the alternator and battery went bad, vehicle had to be towed into the shop.. and of course, the battery wasnāt covered, even tho the vehicle was supposedly certified 3 weeks prior. $570 later - oh and 4 days to do the repairs
Mike S.
PHILADELPHIA
Business Response
Mike, thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Mall Chevrolet, INC. (844) 845-5669
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Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mall Chevrolet, INC. and we hope to see you again soon!
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Confirmed Sales Customer
Purchased car very fast in less an hour and a half.
Laurene P.
SOMERDALE
Business Response
Laurene, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
John, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Business Response
Oscar, we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Edwin was personable, knowledgeable, went the extra mile, gave me a price that met my criteria, and there were no surprises. Alex was professional and efficient.
Robert H.
SUMMERFIELD
Business Response
Robert, we're glad you found our staff so knowledgeable and helpful! We hope to be of service to you again in the future. Best wishes, Mall Chevrolet, INC.
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Confirmed Sales Customer
Professional informative and very helpful with their advice
Charles T.
CAMDEN
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!