We want all our clients to have a comfortable and stress-free experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The appointment was made easy and the next day after scheduling like I wanted. Upon arrival the check in process was quick and easy as usual. I was offered a courtesy ride but didn't need one. My preventative maintenance was done quickly and efficiently. Thanks again.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
I called and spoke to Dennis in service and I explained what was happening with my vehicle. Dennis told me to bring my vehicle right in. I dropped vehicle off Wednesday 06/06/2018 and picked it up on Friday 06/08/2018. Dennis kept me informed each day on the status of my vehicle. I appreciate the good service I received from Dennis at Mall Chevy. Before I called Mall Chevy Service, I called Barlow Chevy Service & told them my vehicle was running very rough. They told me I can D/O vehicle but they wouldn't be able to look at it until the following Thursday. The only reason I called Barlow Chevy was they are 2 minutes from my house. So I called Mall Chevy where I purchased my vehicle.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (856) 254-2370 to discuss your concerns, as your satisfaction is of utmost importance to us.
Joe was my salesman and he let me browse at my own pace. When I found the car I was interested in purchasing he gave me an offer lower than I was even anticipating. Since the purchase he has been responsive to all of my phone calls and questions as well. Tina and Vince were also very friendly and helpful in the dealership during my time there.