369 Reviews Found
Confirmed Service Customer
On Monday I dropped my car for my tire and wipers. Both were covered under warranty. However, my wipers were not in stock so they were ordered. On Wednesday I got a call saying they were in and to schedule an appointment the girl that called stated I can only book Mon-Thurs. I chose Monday at 4 she said she didn't know if it could be done because it was an hour appointment. I was transferred to service no one answered. I called back on Friday finally spoke to someone to see if I could just pick the wipers up because with my schedule lits hard to get to the dealership and wait a hour for a 2 minute service. I went in Saturday to pick them up and was told to pick them up from parts. Parts tell me to go to the cashier to pay for them I stated they are covered under warranty then I learned that they had to be put on by the dealership. So I went to service and Ryan was nice and helpful he had me in and out. Which I was grateful for because I was in a rush and had other things to do.
Evongelon E.
MOORESTOWN
Business Response
We're happy you found our staff to be so helpful during your experience here at Mall Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
This is the only dealership I will ever deal with!! Ryan has been my service technician since I started buying from this dealership. As long as I continue to get service like he provides I shall never leave
William H.
CAMDEN
Business Response
William, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
One of the best things I like about mall chev is the transportation they provide while your car is being serviced.
Martha C.
CLAYTON
Business Response
Martha, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mall Chevrolet, INC.
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Confirmed Service Customer
I asked if windshield wiper fluid gets topped off with an oil change and was told yes both times. Two oil changes in a row and still no windshield wiper fluid after the advisor told me heād make sure.
Shanique R.
CAMDEN
Business Response
Shanique, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (844) 845-5669 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
Should have been driving Chevy's all along !
Teresa S.
CHERRY HILL
Business Response
Teresa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
One of two repairs not performed despite having an appointment and dropping thr vehicle off the day before my appointment.
Marcella H.
MOORESTOWN
Business Response
Marcella, it is disappointing for us to hear that your experience was anything less than great. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (844) 845-5669 so we can work towards a resolution.
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Confirmed Sales Customer
Great dealership, Jim borgman my sales person I've been dealing with him for over 20 years. Great person to deal with
Thomas L.
PHILADELPHIA
Business Response
Thomas, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
My car needs were met in a timely and supportive way.
Jeannette P.
PHILADELPHIA
Business Response
Jeannette, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Michael Brault and the others made this an easy decision to spend $60,000 on a truck. The service was impeccable! Thank you!
George W.
WILLIAMSTOWN
Business Response
George, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everyone is so nice . The work was done on time ! Not worried about the quality of work !
James H.
PAULSBORO
Business Response
James, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Business Response
Edward, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Everything was great! Everyone was happy, efficient, and explained things in detail. Love Mall Chevy!
Persis W.
SWEDESBORO
Business Response
Persis, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
My dealer Shawn really care and listen to me. Very very helpful. He was great form the time I got out of my truck and stepped on the car lot. I would choose him again.
Louise E.
CAMDEN
Business Response
Louise, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
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Business Response
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
From the time I walked in to the time I left the staff was very professional
Lee W.
LINDENWOLD
Business Response
Lee, your satisfaction is important to us, so we want to sincerely thank you for choosing Mall Chevrolet, INC. and we hope to see you again soon!
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Confirmed Service Customer
Excellent customer service, I have no any complaints, concerns, or comments.
Aldrin C.
CHERRY HILL
Business Response
Aldrin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Been dealing with JJ for 25 years. He's the best!
Robert S.
SICKLERVILLE
Business Response
Robert, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Service was timely and efficient. Rep helped resolve a reward points issue in a creative way.
Gerald M.
DEPTFORD
Business Response
Gerald, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Mall Chevrolet, INC. and we hope to see you again.
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Confirmed Service Customer
Best service. Excellent knowledge of Chevy vehicles
Steve B.
HADDON TWSHP
Business Response
Steve, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mall Chevrolet, INC.!